Terms of Service

Introduction

Welcome to OneFamily.uno (\"OneFamily,\" \"we,\" \"us,\" or \"our\"). These Terms of Service (\"Terms\") govern your access to and use of the OneFamily platform, including our website, mobile application, and all related services (collectively, the \"Platform\").

By accessing or using the Platform, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use the Platform.

OneFamily provides a community support platform that connects members within local Family Cells for structured, reliable, and unconditional mutual support through the Needs & Deeds Protocol, Dreams system, Resource Library, ORE Token economy, and other features.

1. Acceptance of Terms

By creating an account, accessing, or using the Platform, you confirm that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are using the Platform on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

Your continued use of the Platform after any modifications to these Terms constitutes your acceptance of the updated Terms. We will notify you of material changes via email or through the Platform.

2. Description of Service

OneFamily is a platform designed to facilitate community support and mutual aid through Family Cells. Our Platform includes the following core features:

• Needs & Deeds Protocol: A connecting system connecting members who need help with those who can provide it
• Dreams: A community project creation system that mobilizes Family Cells to turn ideas into reality
• Resource Library: A sharing economy where members share tools, equipment, and vehicles in exchange for ORE credits
• ORE Token System: A blockchain-based currency representing life hours, with dual balance system (Received and Usable ORE)
• Community Vault: Financial support for members who cannot afford connection fees
• Weekly Family Gatherings: Structured meetups for connection and support

3. User Accounts

To access most features of the Platform, you must create an account. You agree to provide accurate, current, and complete information during registration and to update this information to keep it accurate and current.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account or any other security breach.

We reserve the right to suspend or terminate your account if we suspect any unauthorized access, fraudulent activity, or violation of these Terms.

4. Family Cells & Membership

Family Cells are local community groups of 10-50 members who provide mutual support. By joining a Family Cell, you commit to participating in good faith, attending weekly gatherings when possible, and contributing to the community through the Needs & Deeds Protocol.

Each Family Cell is managed by up to 3 trained Hosts who are responsible for triage, verification of high-trust requests, facilitating gatherings, and maintaining Cell health. You agree to respect the decisions of Hosts and follow Cell-specific guidelines.

Members may apply for specific roles (Parent, Grandparent, Sibling, etc.) within their Family Cell. Role assignments are subject to Host approval and community endorsement. Role holders must maintain a Role Performance Score (RPS) above 0.6 or enter mandatory remediation.

5. Ownership & Revenue Model

OneFamily is owned by its members. The platform operates on a community treasury model to sustain operations and support community infrastructure:

All vault expenses are tracked on the blockchain for complete transparency. This ensures sustainable operations while supporting community needs. Members can see exactly where every euro is allocated.

Members who cannot afford to unlock ORE with money may qualify for Community Vault support, which unlocks ORE for them at no cost while they complete self-development courses and work toward self-sufficiency.

6. ORE Token System

ORE (One Resource Economy) is OneFamily's blockchain-based currency representing life hours. 1 ORE = 1 life hour = 120 EUR. Every verified user automatically receives 24 ORE per day (for living 24 hours) plus an age-based backlog at signup (Age × 365 × 24 ORE).

ORE operates on a Dual Balance System: (1) Received ORE (automatic, locked) - represents your time bank, and (2) Usable ORE (activity-unlocked, spendable) - earned through deeds, resource sharing, health activities, courses, and platform engagement. You can unlock 100% of your Received ORE over your lifetime through normal, healthy platform engagement.

ORE transactions are recorded on the Polygon blockchain for transparency and security. The platform pays all gas fees - users never pay transaction costs. ORE can be spent to borrow resources from the Resource Library, access services, and participate in the OneFamily economy.

7. User Conduct

You agree to use the Platform in accordance with all applicable laws and regulations. The following activities are strictly prohibited:

• Harassment, bullying, discrimination, or abusive behavior toward other members, Hosts, or platform staff
• Fraudulent activity, including false Needs or Deeds, fake profiles, or misrepresentation of identity or qualifications
• Spam, solicitation, or commercial promotion unrelated to legitimate Family Cell activities
• Sharing, posting, or distributing illegal, harmful, threatening, or offensive content
• Attempting to manipulate the ORE system, Reciprocity Scores, Role Performance Scores, or connecting algorithms
• Unauthorized access, hacking, data scraping, or any activity that disrupts platform functionality or security

8. Intellectual Property

All content, features, functionality, and intellectual property on the Platform, including but not limited to text, graphics, logos, software, algorithms, and design, are owned by OneFamily or our licensors and are protected by international copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use the Platform for personal, non-commercial purposes in accordance with these Terms. You may not copy, modify, distribute, sell, or reverse-engineer any part of the Platform without our prior written consent.

9. Privacy & Data Protection

We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR). We collect, use, and store your personal data as described in our Privacy Policy.

For detailed information on how we collect, use, protect, and share your data, please review our Privacy Policy.

10. Limitation of Liability

OneFamily provides the Platform on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the Platform's availability, accuracy, reliability, or suitability for any particular purpose. We do not guarantee that the Platform will be error-free, secure, or uninterrupted.

To the maximum extent permitted by law, OneFamily, its affiliates, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Platform, including but not limited to loss of profits, data, or goodwill, even if we have been advised of the possibility of such damages.

11. Termination

You may terminate your account at any time by contacting us at legal@onefamily.uno. Upon termination, you will lose access to the Platform and all associated data, including your Needs, Deeds, ORE balances, and Family Cell membership.

We reserve the right to suspend or terminate your account immediately, without prior notice, if you violate these Terms, engage in fraudulent or abusive behavior, or if we determine that your continued use of the Platform poses a risk to other members or the integrity of the Platform.

12. Changes to Terms

We reserve the right to modify these Terms at any time to reflect changes in our services, legal requirements, or operational needs. We will notify you of material changes via email or through prominent notice on the Platform at least 30 days before the changes take effect.

Your continued use of the Platform after the effective date of the updated Terms constitutes your acceptance of the changes. If you do not agree to the updated Terms, you must stop using the Platform and may terminate your account.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of the Federal Republic of Germany. Any disputes arising out of or related to these Terms or the Platform shall be resolved in the courts of Bamberg, Germany, and you consent to the exclusive jurisdiction of those courts.

14. Contact Information

If you have any questions, concerns, or requests regarding these Terms or the Platform, please contact us at: